1. Data Controller and Complaints1. Data Controller and Complaints
For the purpose of this Notice I (Kate Bolton) am a sole trader and am the Data Controller for Damson & Vine Floral Design. Any questions about our policy, or complaints about the use of your personal data, should be addressed to me, the Data Controller at:
Clee St. Margaret,
Alternatively, you can contact the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.
2. The Purpose of This Notice
This notice is designed to give you an overview of the following:” what information I, (the ‘Data Controller’), collect from you;” how it is collected;” what I will use this data for;” what I will use this data for;” how I will keep this data secure;” and what controls you have over your data and our use of it.
3. Personal Data
4. How Data is Collected
I will collect personal data in the following ways:” through opt-in only forms on my website (www.damsonandvine.com);” via telephone or email conversations pertaining to my services (during the consultation process);” through the use of Google Analytics cookies on my website.
5. How This Data Will Be Used
This data will be used in the following ways:” to analyse demographic usage and performance of my website;” to perform contracted services, such as wedding flowers or bouquet deliveries;” for marketing purposes (opt-in only).Please Note: I will never share your details with third party companies and organisations, unless required to by law (please see section 8 of this Notice ‘Your Rights’ for more details on times when I would be lawfully required to share Personal Information).
6. How This Data Is Kept Secure
I make every effort to keep any personal data totally secure, and employ the following techniques in order to do so:” I make provisions on my website to try and prevent any data breaches, such as using up-to-date security plug-ins;” any offline data is stored on a password protected computer with up-to-date, comprehensive antivirus software.Please Note: All data you have given over to us in order for us to perform a service is held for seven years for tax purposes, and is then destroyed.
7. What Control You Have Over the Use of Your Data
I offer you total control over your information in the following ways:” you are able to opt out of cookies via your web browser;” my mailing list is opt-in only, and you can easily unsubscribe any time via our website; Please note: in many cases, I will not be able to perform my services for you if I do not have certain information (such as your name and contact details). If you do not wish to provide this information, I may not be able to provide the services you require.
8. Your Rights
Please see below for your rights as per the GDPR guidelines:” The right to be informed about the personal data being processed;” The right of access to your personal data;” The right to object to the processing of your personal data;” The right to restrict the processing of your personal data;” The right to rectification of your personal data;” The right to erasure of your personal data;” The right to data portability (to receive an electronic copy of your personal data);Please Note: You may exercise your Rights at any time. By law I cannot, and will not, charge a fee to process these requests, however, if your request is considered to be repetitive, wholly unfounded and/or excessive, I am entitled to charge a reasonable administration fee. You should also understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, I am required by law to grant access to this data for law enforcement, legal and/or health-related matters.