Privacy Policy

1. Data Controller and Complaints1. Data Controller and Complaints
For the purpose of this Notice I (Kate Bolton) am a sole trader and am the Data Controller for Damson & Vine Floral Design. Any questions about our policy, or complaints about the use of your personal data, should be addressed to me, the Data Controller at:

Burnt House,
Clee St. Margaret,
Craven Arms,
Shropshire,
SY7 9DT.

Alternatively, you can contact the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO).  The ICO may be contacted via its website which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.

 2. The Purpose of This Notice
This notice is designed to give you an overview of the following:” what information I, (the ‘Data Controller’), collect from you;” how it is collected;” what I will use this data for;” what I will use this data for;” how I will keep this data secure;” and what controls you have over your data and our use of it.

 3. Personal Data
The term ‘personal data’ covers things such as your name, email address, telephone number, postal address. It also covers data provided through your use of our website which is processed via Google Analytics ‘The Data Processor’ (for Google’s full privacy policy on how they process your information, please visit https://policies.google.com/privacy?hl=en).

 4. How Data is Collected
I will collect personal data in the following ways:” through opt-in only forms on my website (www.damsonandvine.com);” via telephone or email conversations pertaining to my services (during the consultation process);” through the use of Google Analytics cookies on my website.

 5. How This Data Will Be Used
This data will be used in the following ways:” to analyse demographic usage and performance of my website;” to perform contracted services, such as wedding flowers or bouquet deliveries;” for marketing purposes (opt-in only).Please Note: I will never share your details with third party companies and organisations, unless required to by law (please see section 8 of this Notice ‘Your Rights’ for more details on times when I would be lawfully required to share Personal Information).

 6. How This Data Is Kept Secure
I make every effort to keep any personal data totally secure, and employ the following techniques in order to do so:” I make provisions on my website to try and prevent any data breaches, such as using up-to-date security plug-ins;” any offline data is stored on a password protected computer with up-to-date, comprehensive antivirus software.Please Note: All data you have given over to us in order for us to perform a service is held for seven years for tax purposes, and is then destroyed.

 7. What Control You Have Over the Use of Your Data
I offer you total control over your information in the following ways:” you are able to opt out of cookies via your web browser;” my mailing list is opt-in only, and you can easily unsubscribe any time via our website; Please note: in many cases, I will not be able to perform my services for you if I do not have certain information (such as your name and contact details). If you do not wish to provide this information, I may not be able to provide the services you require.

 8. Your Rights
Please see below for your rights as per the GDPR guidelines:” The right to be informed about the personal data being processed;” The right of access to your personal data;” The right to object to the processing of your personal data;” The right to restrict the processing of your personal data;” The right to rectification of your personal data;” The right to erasure of your personal data;” The right to data portability (to receive an electronic copy of your personal data);Please Note: You may exercise your Rights at any time. By law I cannot, and will not, charge a fee to process these requests, however, if your request is considered to be repetitive, wholly unfounded and/or excessive, I am entitled to charge a reasonable administration fee. You should also understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, I am required by law to grant access to this data for law enforcement, legal and/or health-related matters.

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